International Orders

PureNile is proud to offer our entire collection to customers all over the world. PureNile 's international policies apply to orders to be shipped to all countries outside the US, Canada, the UK, and Australia.

Placing Your Order

International orders can easily be placed through our website. If you prefer, you can also contact our customer service representative who can assist you in placing your order over the phone or by email. If you choose to pay by bank wire, please note that your order will be processed only after your payment in the form of a bank wire is received.

Payment

All PureNile prices are specified in US$. All transactions will be converted to your local currency based on the bank rates of your bank at the time the transaction is processed. Please consult your bank for details. PureNile currently accepts PayPal or bank wire payments from our international customers outside of the US, Canada, the UK, and Australia. Bank wire payments are only accepted on orders of $500 USD or more. You may arrange payment through your bank. All international bank wires are subject to a $35 processing fee by PureNile.

For international bank wire orders, after you place your order a customer service representative will give you the account information you will need to provide to your bank in order to transfer funds from your account directly to a PureNile account. It may take a few days for your bank to process the bank wire. Once your bank has transferred the funds, PureNile is immediately notified and your purchase is processed. Please note an ACH transfer is not the same as a wire transfer. At this time, PureNile does not accept ACH transfers. If you have any questions about the process involved in a bank wire, we recommend you confer with you bank or contact our customer service representative.

International Shipping

We ship international orders over US $500 for FREE, orders below US $500 are charged US $40 each. Shipments are sent via FedEx, UPS or USPS. The arrival time mentioned on our website is applicable only to US shipping addresses. Please contact our PureNile Advisor at 1- 323-471-3233 to know the estimated shipment delivery time of your ordered items.

Customs, Duties & Taxes

Prior to receiving your PureNile order, the customs office of the destination country may apply customs fees, import duties, taxes, and other charges. Customs policies vary depending on country. All charges required for customs clearance will be the responsibility of the recipient. All customs, duties and taxes will be applied by the customs office of the country to which the order is delivered. With the exception of shipments to Canada, PureNile does not charge local VAT rates, and cannot guarantee estimates of customs, duties and taxes that may be applied. For Australian orders, PureNile collects the GST tax of 10% and no duties. Please contact your local customs office for your current VAT rate and further details. Please always feel free to contact our PureNile customer service representative.

PureNile is proud to offer our entire collection to customers all over the world. PureNile 's international policies apply to orders to be shipped to all countries outside the US, Canada, the UK, and Australia.

International orders can easily be placed through our website. If you prefer, you can also contact our customer service representative who can assist you in placing your order over the phone or by email. If you choose to pay by bank wire, please note that your order will be processed only after your payment in the form of a bank wire is received.

All PureNile prices are specified in US$. All transactions will be converted to your local currency based on the bank rates of your bank at the time the transaction is processed. Please consult your bank for details. PureNile currently accepts PayPal or bank wire payments from our international customers outside of the US, Canada, the UK, and Australia. Bank wire payments are only accepted on orders of $500 USD or more. You may arrange payment through your bank. All international bank wires are subject to a $35 processing fee by PureNile.

For international bank wire orders, after you place your order a customer service representative will give you the account information you will need to provide to your bank in order to transfer funds from your account directly to a PureNile account. It may take a few days for your bank to process the bank wire. Once your bank has transferred the funds, PureNile is immediately notified and your purchase is processed. Please note an ACH transfer is not the same as a wire transfer. At this time, PureNile does not accept ACH transfers. If you have any questions about the process involved in a bank wire, we recommend you confer with you bank or contact our customer service representative.

We ship international orders over US $500 for FREE, orders below US $500 are charged US $40 each. Shipments are sent via FedEx, UPS or USPS. The arrival time mentioned on our website is applicable only to US shipping addresses. Please contact our PureNile Advisor at 1- 323-471-3233 to know the estimated shipment delivery time of your ordered items.

Prior to receiving your PureNile order, the customs office of the destination country may apply customs fees, import duties, taxes, and other charges. Customs policies vary depending on country. All charges required for customs clearance will be the responsibility of the recipient. All customs, duties and taxes will be applied by the customs office of the country to which the order is delivered. With the exception of shipments to Canada, PureNile does not charge local VAT rates, and cannot guarantee estimates of customs, duties and taxes that may be applied. For Australian orders, PureNile collects the GST tax of 10% and no duties. Please contact your local customs office for your current VAT rate and further details. Please always feel free to contact our PureNile customer service representative.

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